Account controls
Request account deletion.
You can request deletion inside Rxly. This page explains what the request covers; it is not a web sign-in or deletion form.
How to start
- Open Rxly and go to Settings → Account → Delete account.
- Review the information that will be removed.
- Type DELETE MY ACCOUNT exactly and confirm.
What is removed
The account deletion flow removes the signed-in account, its synced snapshot, private prescription attachments, active sessions, and account-specific billing record from Rxly’s service. Minimal security or idempotency event records may remain.
What is not removed
This request does not erase local copies on this or other devices, and it does not cancel a subscription. Remove local copies separately using the device or app controls. Cancel any subscription separately with the provider or billing settings that manage it.
If you need help using the in-app account controls, contact support@novacodeai.app.
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